Progressive General(The General) Insurance SUCKS!!! Thinking About Them??? DON’T! READ!!! True Story
I should have known better. Their dumb ass commercial should have clued me in…but as a person and fan of “saving money,” I got suckered in. My wife’s insurance quote from them was lower than Safe Auto, so I went with them. And the nightmare begins. About 2 weeks after signing with Progressive General(The General) Insurance, I was in the Kentucky Fried Chicken parking lot on Dyess Pkwy in Augusta, Ga. I backed out of the parking space and nailed a car. The reason I nailed a car was it was going the wrong way….going out the “entrance only” part of the parking lot. When the deputy came, he told me that NO accident off Georgia Highways could be ruled “at fault” but he would note it on all paperwork that the driver was going the WRONG WAY in the parking lot. The deputy said that because it was in a private parking lot, that most likely my insurance would cover any damage to my car and the other person’s insurance would cover their damage.
N0—-I get a call from Eric. A dickhead that works for Progressive General Insurance in Tennessee. Now, for “customer service,” Eric might be the most abysmal performer in that area I have ever encountered. No, no doubt about it, he is. This dickhead doesn’t know customer service and I am not sure he even knew who he is working for. Eric explained to me that “backing into someome” was at fault and that he wanted to pay off the person for whom I backed into. The problem is Eric didn’t want to hear about the deputy’s opinion. The FACT that no one can be “at fault” or about the pictures of the parking lot and exactly how the car was parked(which clearly showed it was going the WRONG WAY..ARROWS AND ALL). He was more interested in interrogating me about “why were you in Georgia?” Are you fucking kidding me???? None of your business dickhead should have been my answer but I told him I work in Georgia for which he was further inquisitive. I am not sure they teach you how to research in Tennessee but North Augusta, SC happens to BORDER Augusta, Ga, hence the “North” in the name asshole!!! So, without an investigation, Eric decided to pay these people before he even talked to me. I guess this Insurance company doesn’t like it when they have to “cover” you when you do have an accident rather than just collect your premiums. Eric became a speechless FOOL when I told him I was in radio and would love to air his shitty customer service skills…for which I was bluffing(I am a radio host but was not recording)..and more of speechless fool when I told him I would go the mall all day and drive up the wrong sides of parking lots all day and see what insurance companies were willing to pay me. Well, that was the end of Progressive. Almost. Till this day they continue to send me letters stating that they do not believe the car was being housed in the location stated. I dont’ know what else I could do besides fax them twice…..gas bills, water bills, etc. Eric further pissed me off by going “it’s your premiums that will go up.” Again—this is MY INSURANCE COMPANY!!!
Well, lucky for me..it was the end of these “fuck ups” as I called Geico. Wow—the difference of an insurance customer service skills. Not only were they way cheaper. I mean…really cheap… but I told them the story. They were flabbergasted. Amazed. Perplexed. The lady kept stopping me and telling other co-workers the story. Anyways, thanks to Geico, I am paying less and she started the paperwork necessary with the Insurance Commission to overturn this dumbass mistake by Progressive General. To sum this all up, don’t do business with The General. Trust me. Go with Geico or someone else and let it be noted, Geico didnt’ pay me one dollar for this article. I pay them..not much..but I pay them….monthly for great customer service.
Now—Eric—-I hope you know who you fucked with that day. The name is Zeh. Jordan Fucking Zeh. And I just costed Progressive Insurance some MONEY because of my nationwide massive hits on my site. I am influential dickhead so the next time you talk to one of your customers, remember me!!!